We respect your privacy. This policy describes what information we collect when you use our website or book with us, how we use it, and the choices you have.
1. Information we collect
We may collect:
- Contact and identity details (name, email, phone) when you inquire, book, or subscribe to updates.
- Booking details (dates, party size, preferences, dietary or accessibility notes you choose to provide).
- Technical data such as IP address, browser type, and pages visited, using cookies or similar technologies where enabled.
- Payment information is processed by our payment partners; we do not store full card numbers on our servers.
2. How we use information
We use personal data to:
- Provide quotes, confirm reservations, and communicate about your trip.
- Improve our website, services, and customer support.
- Send marketing only where you have opted in or where applicable law allows, and you can unsubscribe at any time.
- Meet legal, accounting, and safety obligations.
3. Sharing
We may share data with service providers who help us run the site, process payments, or deliver the experience (e.g., crew, insurers, or transport partners), under strict confidentiality. We do not sell your personal information.
4. Retention
We keep information only as long as needed for the purposes above, including legal retention periods for contracts and invoices.
5. Security
We implement appropriate technical and organizational measures to protect personal data. No method of transmission over the internet is completely secure.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your data, or to object to certain uses. Contact us to exercise these rights.
7. Children
Our services are not directed at children under 16 without a parent or guardian. If you believe we have collected a child’s data in error, please contact us.
8. Updates & contact
We may update this policy from time to time. For questions or requests, reach us via our contact page.
Adapt this policy for GDPR, CCPA, or other regimes that apply to your business. A qualified privacy professional should review the final text.
